I had my vehicle taking to Kumler, which I've done several times. Usually a wonderful experience. This time though I was instructed that work would begin on Nov. 5th and should expect work to be completed by the 12th. Here it is the 26th of this month and still no car. I've contacted them several times and have been given various reasons why still not done. Was told someone would keep me updated, but haven't received any correspondence from there side. Obviously this is a very reputable shop but unfortunately will be the last time I choose to use their services. Seem to lack customer service skills