Always friendly from the front desk to the front door. Responsive to questions. (Provided a car to drive on a previous visit) Incidentally this time I brought my bike, because Kumler did business through a window behind a table. Because of COVID-19 they were taking every precaution. On my way down the hill, as I passed the Kumler auto body location, my left pedal assembly completely dropped off. I put my mask on and went into the building to ask for assistance. A man from the front office came out, took my bike inside while I waited and reattached the pedal assembly. I offered him a five dollar bill, but he wouldn't take it. I mention this out of appreciation for a demonstration of people who care. Thanks again. Rich